STORE POLICIES

Sales

Promotions and Discounts

  • Sale and/or clearance prices are subject to change without notice.

  • We reserve the right to discontinue any promotion, discounts and merchandise.

  • Clearance items and Discount prices are final.

 

Ordering - Products that require Special Order

  • All special orders require a half-deposit upon placement.

  • Please note that any special orders that are placed varies in arrival/delivery time. If necessary, feel free to contact us for a status update on the arrival of your special order.

  • Any custom made special orders are non-refundable and cannot be retained as credit of any kind.

 

Returns/Exchanges

  • All products once purchased and received should be examined thoroughly. Please report any problems or damages with the product within 48 hours for corrective measures to be enacted.

  • If you are shipped an incorrect product, we will gladly accept the merchandise back in its original form, and offer you a full refund.

  • Refunds will be issued by the original method of payment only

  • All used or non-resalable items are subject to a minimum 25% restocking fee or assignment of store credit upon evaluation of product condition.

 

Payment

We gladly accept:

  • Cash

  • Visa

  • MasterCard

  • Interac Debit

 

Privacy Policy

We collect information from you when you subscribe to our monthly newsletters, when you leave a comment on our website or contact us directly via email and phone, and when you order or ask for a price quotation. We may ask for your email, name and/or company name, phone number, company address, etc. depending on the circumstances. Any of the following information that you provide us will be used to:

  • Improve our website

  • Improve customer service

  • Process transactions: Your information, whether public or private, will not be sold, shared, exchanged, transferred to any other company without your consent. The only exception being for the sole purpose of delivering the purchased product or service requested.

  • Send emails regarding company news, updates, products and services, discounts, promotions, new arrival items, along with information to process requested orders or services. The option to unsubscribe from receiving future promotional related emails is included at the bottom of each email.

 

Your Consent

By using our site, you consent to our online privacy policy.